jt77 Privacy Policy – How We Protect Your Data
jt77 is committed to protecting the privacy and security of all players on our platform. This policy explains what data we collect, how we use it, and your rights as a user.
Our Commitments
Privacy at a Glance
The cards below summarise jt77's core privacy commitments. The full policy sections below govern in all cases — please read the complete document before using the platform.
SSL Encryption
All data transmitted between your device and jt77 is protected by SSL encryption.
No Data Selling
jt77 never sells your personal data to third-party marketers or advertisers.
Transparent Use
We only collect the data we need to operate the platform and keep your account safe.
Contact for Privacy
You can contact our support team at any time to request access, correction, or deletion of your data.
Right to Erasure
You may request deletion of your personal data, subject to legal retention obligations.
Cookie Control
We use essential and analytics cookies only. No advertising tracking cookies are placed without your awareness.
Section 1
Information We Collect
When you register on jt77 and use the platform, we collect certain categories of personal and technical information. We limit our data collection to what is genuinely necessary to deliver a safe, fair, and reliable gaming experience to players across Bangladesh.
Account Registration Data
When you create an account we collect: your full name, date of birth, Bangladeshi mobile phone number, preferred payment method details (e.g. bKash or Nagad wallet number), and a chosen username and password (stored in hashed form). This information is required to create and verify your account.
Identity Verification (KYC) Data
As part of our KYC process, we may collect a copy of your national identity card (NID), passport, or other government-issued photo identification. This data is used solely to verify your identity and age (21+) and is handled with the highest level of security and confidentiality.
Transaction and Financial Data
We record all deposit and withdrawal transactions on your account, including amounts, timestamps, and payment methods used. This information is necessary for account management, fraud prevention, and compliance with anti-money-laundering obligations. We do not store full payment card numbers on our servers.
Technical and Usage Data
We automatically collect technical data when you access the platform, including: IP address, device type and operating system, browser type and version, pages visited and features used, session duration and timestamps, and game activity logs. This data helps us improve platform performance, detect suspicious activity, and troubleshoot technical issues.
Section 2
How We Use Your Information
jt77 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose beyond what is listed below without first obtaining your explicit consent:
- To create and manage your jt77 account, including login authentication and account security.
- To process deposits and withdrawals and maintain accurate financial records in BDT.
- To verify your identity and age (21+) in compliance with responsible gaming obligations.
- To detect and prevent fraud, money laundering, bonus abuse, and other prohibited conduct.
- To provide customer support and respond to queries, complaints, and disputes.
- To send you important account and service notifications via SMS (e.g., deposit confirmations, security alerts, promotional updates where you have opted in).
Section 3
Legal Basis for Processing
jt77 processes personal data on the basis of one or more of the following legal grounds, depending on the specific purpose of each processing activity:
Contractual Necessity
Processing is necessary to perform the contract between you and jt77 — specifically, to operate your account, process transactions, and provide access to the platform's games and betting markets.
Legal Obligation
Processing is necessary to comply with applicable legal and regulatory obligations, including anti-money-laundering requirements, age verification obligations, and record-keeping duties.
Legitimate Interests
Certain processing activities — such as fraud detection, platform security monitoring, and improving user experience — are carried out on the basis of jt77's legitimate interests, provided that these interests do not override your fundamental privacy rights.
Section 4
Sharing Your Information
jt77 does not sell, rent, or trade your personal information to third parties for marketing purposes. We share your data only where it is strictly necessary, and only with the categories of recipients listed below:
Payment Processors
We share necessary transaction data with payment providers — including bKash, Nagad, Rocket, Upay, Visa, and Mastercard — solely to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by financial industry data security standards.
Game Technology Providers
To deliver casino games and sports betting markets on our platform, we work with third-party game providers including Evolution Gaming, Pragmatic Play, Spribe, Ezugi, NetEnt, and Microgaming. These providers may receive session and game-play data necessary to render and audit game outcomes. They do not receive your full personal profile.
Legal and Regulatory Authorities
jt77 may disclose personal data to law enforcement agencies, courts, or other government authorities where required to do so by law, court order, or to protect the rights, property, or safety of jt77, our players, or the public.
jt77 will never sell your personal data to advertising networks, data brokers, or social media companies. Any third party we engage is bound by strict confidentiality obligations and may only use your data for the specific purpose for which it was shared.
Section 5
Data Retention
jt77 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. For active accounts, we retain account registration data, transaction history, and KYC documents for the lifetime of the account and for a minimum period of five years following account closure, in order to meet legal and compliance requirements.
Technical and usage data (such as IP logs and session records) is retained for a shorter period commensurate with its purpose — typically 12 to 24 months. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data management procedures.
Section 6
Data Security
jt77 takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthor ised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, hashed storage of passwords, restricted staff access to personal data on a need-to-know basis, and regular security reviews of our platform infrastructure.
While jt77 employs robust security practices, no internet-based platform can guarantee absolute security. You also play an important role in keeping your account safe: use a strong, unique password, never share your login credentials, and contact our support team immediately if you suspect any unauthorised activity on your account.
Section 7
Cookies and Tracking Technologies
jt77 uses cookies and similar technologies to operate core platform functions, analyse usage patterns, and improve the player experience. We do not use advertising tracking cookies or share cookie data with third-party ad networks. The following categories of cookies are used on jt77:
Essential Cookies
These cookies are strictly necessary for the platform to function. They manage your login session, maintain your account state between pages, and enable core security features such as CSRF protection. Essential cookies cannot be disabled without breaking core platform functionality.
Analytics Cookies
We use analytics cookies to understand how players navigate the platform — for example, which pages are most visited and where technical errors occur. This data is aggregated and anonymised and is used solely to improve platform quality. It is not linked to your personal identity.
Preference Cookies
These cookies remember your platform preferences — such as your language setting — so you do not need to reconfigure them each time you visit. Preference cookies do not collect personal data and do not track your activity across other websites.
Section 8
Your Privacy Rights
As a user of jt77, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via the email address listed on the platform:
- Right of Access: You may request a copy of the personal data jt77 holds about you at any time.
- Right to Rectification: If any of your personal data is inaccurate or incomplete, you may request that we correct or update it.
- Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
- Right to Restrict Processing: You may request that we restrict the processing of your data in certain circumstances — for example, while a dispute is under review.
- Right to Withdraw Consent: Where processing is based on your consent (e.g. marketing SMS), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
jt77 will respond to all privacy rights requests within a reasonable timeframe, and in any event within 30 days of receipt. In some cases, we may need to verify your identity before fulfilling a request, to ensure we do not disclose personal data to an unauthorised person.
Section 9
Third-Party Services and Links
The jt77 platform integrates third-party game engines and payment services necessary for platform operation. These third-party services operate under their own privacy policies, and jt77 is not responsible for their data handling practices. We encourage you to review the privacy policies of any third-party service provider whose services you access through jt77.
jt77 does not include affiliate tracking links, external advertising banners, or third-party social media widgets that could collect your data without your knowledge. The platform is a self-contained product designed to protect your privacy within the jt77 ecosystem.
Section 10
Children's Privacy and Age Restriction
jt77 is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person below the minimum age, we will take immediate steps to delete that data and close the associated account. Age verification is a mandatory step in our registration process and is reinforced by our KYC procedures.
If you are a parent or guardian and believe that a minor in your care has created a jt77 account, please contact our support team immediately via the email address on the platform. We will investigate and take appropriate action promptly.
Section 11
Changes to This Privacy Policy
jt77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. Where changes are material, we will notify registered users via SMS or a prominent notice on the platform before the revised policy takes effect. The date at the top of this policy indicates when it was last updated. We encourage you to review this policy periodically. Your continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy.
Section 12
Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data jt77 holds about you, please contact our support team via the email address displayed on the platform. We are committed to handling all privacy-related enquiries promptly and professionally.
Support is available 24 hours a day, 7 days a week. When contacting us about a privacy matter, please include your registered mobile number and a brief description of your request so we can assist you as efficiently as possible.
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